We strongly recommend that you do cleaning and preservation together. As the gown is at its cleanest condition, we preserve it at it's best. Any exposure outside will cause new stains and dirt which in long term, turned in to yellowish spots. We will request you to clean the gown again if it has been [...]
We will use our best effort to remove the stains on your gown. However, we are not able to guarantee 100% removal. The reason being, our top priority is to protect your gown fabric. Hence, there is no use of harsh chemicals during our cleaning process. Nevertheless, based on our past record, up to 98% [...]
Our preservation box is dust proof and waterproof. As the box is sealed entirely, it's insect and pest proof as well.
If your intention is not to keep your gown, you may just use our dry cleaning service. After cleaning, if you would like to store your gown for a long term without a preservation box, please store your dress in a good ventilated area with low humidity. Specifically, if you are hanging your gown, please [...]
Our staff will provide an update with photos of your gown after cleaning. Subsequently upon your approval, we will proceed with your gown for preservation steps. By then, you would have already satisfied with the cleaning process. In addition to that, a clean glove is provided in your preservation box. Hence, you may use it [...]
At Reward Laundry, we are using a delicate, gentle, and eco-friendly detergent for your gown cleaning. Additionally, our detergent is approved my the government and environmental agencies. Also, the formulation of the detergent is exclusively imported from Australia. Hence, your dress will be protected from harmful chemical. Definitely, the entire process will be handled with [...]
