If your intention is not to keep your gown, you may just use our dry cleaning service. After cleaning, if you would like to store your gown for a long term without a preservation box, please store your dress in a good ventilated area with low humidity. Specifically, if you are hanging your gown, please [...]
Our staff will provide an update with photos of your gown after cleaning. Subsequently upon your approval, we will proceed with your gown for preservation steps. By then, you would have already satisfied with the cleaning process. In addition to that, a clean glove is provided in your preservation box. Hence, you may use it [...]
At Reward Laundry, we are using a delicate, gentle, and eco-friendly detergent for your gown cleaning. Additionally, our detergent is approved my the government and environmental agencies. Also, the formulation of the detergent is exclusively imported from Australia. Hence, your dress will be protected from harmful chemical. Definitely, the entire process will be handled with [...]
Curtain stains may be challenging to remove as they normally harden after being exposed to sunlight for a long period of time. Hence, we strongly recommend you send your curtain for cleaning immediately after you notice a stain. Nevertheless, Reward Laundry will do our best to remove your curtain stains. However, total removal of stains [...]
Yes. Here, we have a separate process flow dedicated to cleaning blackout curtains only. Even though a blackout curtain may look thick, but its liner can be easily torn if it is not cleaned properly. Hence, please use only experienced dry cleaner for your blackout curtains.
Yes, you may send a photo of your drapes to us and our staff will advise you accordingly.
Our staff is trained to dismantle and install your curtains. On top of that, we will carefully label each curtain as per our workflow. This is to ensure efficiency during the installation process after cleaning. Furthermore, a curtain can be quite heavy to handle. So, if safety is a concern, it’s best advised to let [...]
You may call us, Whatsapp us, or use our live chatbox at the bottom right corner. Alternatively, you may book online or drop us an email. Subsequently, our staff will be in touch with you shortly.
We recommend you to clean your curtain at least once a year, or every 6 months if you have pets in the family.
Our normal service takes 4-5 working days. However, they can be cleaned and returned to you within 48 hours if you use our Express service. Nevertheless, the express service rate is double the normal rate.
