Please give us one month notice to prepare the payment cancellation and the return of the gown. For the monthly subscription plan, we will stop charging you the subsequent month payment upon receiving your notice. For annually subscription plan, the following year payment will be canceled thereafter. No refund for any unused storage month for [...]
Yes. Your gown has to be insured while in storage. Your gown will be insured for Indemnity Value. This means the value is the replacement cost less an assessed allowance for condition, age, wear and tear. However, We do not act on behalf of the insurer. We are the insured and subject to the Claims Conditions, [...]
There will be risk wrapping and boxing your wedding dress on your own. The reason being, not doing it properly is damaging the fabric instead of preserving it. In addition, our hands and body produce oil, when they in contact with the gown it may cause yellow stains to develop over time. Furthermore, preserving it [...]
You may pay monthly or annually. If you opt for monthly payment, your credit card will be charged automatically every month. You will receive an email receipt after payment.
Storing your gown in a plastic cover is one of the worst options. The reason being plastic tends to trap moisture and cause mildew, mould, yellow stains to develop.
Yes. Just inform our staff 3 days in advance and fix an appointment with us. You are able to view and check your gown at our center.
First of all, our storage room is maintained at constant temperature and humidity. Drastic rise and drop of temperature during day and night may cause the gown material to accumulate moisture in the air. Furthermore, our staff provides a regular check for your gown (every quarterly) and update you with the storage conditions. With tight [...]
After years of providing preservation services, our customers came back to us for more solutions. Additionally, in Singapore, our living space is becoming smaller. On top of that with high humidity of over 90%, we find that there is a need for professional storage for the most important dress in your life. Hence, we take [...]
Well, the answer is as soon as possible. The reason being, there may be visible and invisible stains. They may start to sip into the fabric fiber deeper and deeper over time. So, we advise brides to send in their gown right after their weddings. Not to forget, Reward Laundry is specialized in this area, [...]
Hanging your wedding gown on a hanger for long-term when you are storing it is actually bringing harm to the gown. For instance, the weight of the gown may weaken the gown strap, or even create hangle nipples on your gown. So, the best way to store your gown is to preserve it and store [...]
